Changes to disability supports: What you need to know
This page brings together the latest changes to expect in the coming months. Here you’ll find examples of what these changes mean, from the information everyone will receive before a needs assessment to updates on how disability support funding can be used. These changes apply across Aotearoa New Zealand, not just in Auckland.
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From now on, all NASCs will give people the same information before their assessment
If you’re already receiving support through us, you’ll already be familiar with how a needs assessment works.
What’s new is that before your reassessment, you may also receive a nationally consistent information sheet prepared by Disability Support Services (DSS). The aim is for people to receive the same information about how to prepare for their assessment, no matter where they live.
People who are new to disability supports will receive this information too.
Download | Nationally consistent information sheet (94 KB)
Read | Pre-assessment and reassessment confirmation letter
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From 1 April 2026, flexible funding changes affect Individualised Funding (IF) and Carer Support.
- People’s allocated budgets for flexible funding will continue the same as they are now
- The purchasing rules for flexible funding has been removed
- There will be more support to help people manage their flexible funding in line with their plan
- The changes do not apply to
CICL
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More information to come
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More information to come
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For more information about these changes, visit the Disability Support Services (DSS) website. This is the best place for the latest updates and detailed guidance.
We're here for you
Changes like these can raise questions, and it’s natural to want to understand what they mean for you and your whānau. As the sector evolves, our committment to you remains the same.
We’re here to listen to you, understand what matters to you and your whānau, and work with you to identify the supports that help you live a good life.
If you’re unsure how the DSS changes affect you, please reach out. Our team is here to talk through your situation and help you navigate the next steps.