Safeguarding
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AroVā
AroVā is a free and confidential safeguarding service for disabled Māori in Waikato and South Auckland, and disabled Pacific peoples in Auckland who are experiencing abuse, neglect or unsafe situations.
It is a partnership between Vaka Tautua, Te Ahi Kaa and Taikura Trust, trusted organisations with deep experience supporting disabled Māori and Pacific communities. Together, we provide culturally grounded support to help people feel safe, heard and empowered.
Barnardo’s Women’s Safety Programme
A programme for women who have been impacted by family violence and who have a protection order in place. They’ll work with you to develop a safety plan, help you understand the violence in your life and support you to make changes that will keep you safe. Call them on 0800 227 627 or email info@barnardos.org.nz.
Family Action
Family Action provides confidential support in West Auckland for all survivors of family harm, sexual harm, abuse, or trauma. Whether your experiences are historical or current, they will provide support to you and your family/whānau.
Pet Refuge
If you are currently trying to escape abuse and need temporary care for your pet, Pet Refuge provides a safe, temporary haven for your furry, feathered or scaly companion, providing expert care, compassion and security.
Shakti
Shakti Woman’s Refuge Trust is a non-profit organisation serving migrant and refugee women of Asian, African and Middle Eastern origin. Shakti; meaning strength; works to have a world where women and children are empowered to live a life of dignity free from fear and violence and are able to exercise their rights, choices and responsibilities.
Shine
Shine providing confidential family violence support, information and advice. They take calls 24 hours a day, seven days a week on 0508 744 633. You can also webchat with them.
If you’re in immediate danger, call 111 and ask for the police. If it’s unsafe to speak, push 55 on a mobile (or any number on a landline) to be put through to the police.
Survivor Experiences Service
The Survivor Experiences Service (SES) will listen to you and can help you request your care records.
What is SES?
SES is a place that helps survivors of past abuse. You can talk to SES about abuse you experienced or saw in places that care for people.
What is abuse?
Abuse can be:
- Physical – When someone kicks or hits you.
- Sexual – When someone touches your private parts, or kisses you when you don’t want them to. Or makes you have sex when you don’t want to.
- Emotional – When someone yells at you. Or says things that aren’t nice.
- Neglect – When someone doesn’t give you what you need. Or doesn’t look after you.
What will happen when you talk to them?
You can share the abuse that happened in a Private Session. If understanding questions or talking is tricky for you, SES have people to help.
SES can also help you request your records. The records can help you understand what happened to you in care. If it’s tricky for you to read these, SES can help you understand them.
What is being in care?
Being in care means you were in a religous place, in a place run by the government, or other care.
Wellbeing support
You can also talk to them about finding wellbeing support to help you feel better while you access SES. It might be:
- counselling
- dance therapy
- art therapy
- massage or mirimiri
- other healing support
Email: contact@survivorexperiences.govt.nz
Phone: 0800 456 090
Monday to Friday, between 8.30am to 4.30pm
Text 8328
Te Whare Ruruhau o Meri
Te Whare Ruruhau o Meri (Te Whare) is a kaupapa Māori social services provider. Located in Manukau and Kaitaia, we provide services to whānau on behalf of Te Hāhi Mihinare – The Māori Anglican Church.
Some of their services include:
- A healing korowai programme for wāhine Māori
- A healing tokotoko programme for tāne Māori
- Non-violence programmes for wāhine and tāne Māori
- Safety programmes for wāhine and tāne Māori.
Women’s Refuge Tāmaki Makaurau
They provide support and advocacy for wahine and tāmariki who are experiencing family violence. They are open Monday to Friday 8:30 am – 4:30 pm. No appointment required. You can call them on 0800 733 843.