Counselling and therapy
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Anglican Trust for Women
ATWC provides emotional and practical support in the areas of parenting skills, child behaviour, relationship issues, early childhood education, abuse, neglect, family violence, separation, loss, grief, poverty and housing.
They help parents, families and care givers to gain the life skills they need to improve the lives and futures of the children in their care.
Some of their services include:
- Counselling
- Parenting classes
- Support from child psychotherapists
- Social work services
Auckland Women’s Centre
Auckland Women’s Centre provides a range of community education courses and support groups designed to boost women’s confidence and strengthen connections. Together, participants learn new skills—mental, physical, cultural, and emotional—that inspire growth and empowerment.
Centre of Māori Suicide Prevention
Tiaki Whānau, Tiaki Ora is for whānau by whānau approach to suicide prevention. This wānanga deliberately reaches whānau Māori in their homes. They believe that whānau have the answers and they are the solution to Ora.
Family Action
Family Action provides confidential support in West Auckland for all survivors of family harm, sexual harm, abuse, or trauma. Whether your experiences are historical or current, they will provide support to you and your family/whānau.
Free or low cost counselling
The Auckland Therapy Counselling and Psychotherapy website has information on where you can get funding to pay for some counselling sessions.
Helplines
General
- Need to Talk? – Call or text 1737
- Samaritans – 0800 726 666
Abuse
- Shine – 0508 744 633
- Family violence helpline – 0800 456 450
- Women’s Refuge – 0800 733 843 (0800 REFUGE)
- Elder Abuse Helpline – 0800 32 668 65
Addictions
- Alcohol Drug helpline – 0800 787 797
Migrants
- Shakti (for migrant and refugee women) – 0800 742 584
- Asian Family Services – 0800 862 342
Young people
- The Lowdown – 0800 111 757, text 5626
- What’s Up – 0800 942 8787
- Youthline – 0800 376 633, text 234, email talk@youthline.co.nz or online chat
Suicidal ideation
- Lifeline – 0800 543 354 or (09) 5222 999 within Auckland
- Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
- Depression Helpline – 0800 111 757
LGBTQIA+ support
- Outline – 0800 688 5463
Kia Piki te Ora
The Kia Piki Te Ora programme uses specially designed activities to assist whānau and individuals to face the challenging issues and impacts of suicide.
Mapu Maia
Mapu Maia is made up of qualified Pacific practitioners who deliver clinical interventions and educational presentations that are appropriate to the needs of Pacific communities. In addition, the team works collaboratively with community agencies and social services to assist them to support Pacific families in need.
NZSL fluent counsellor
Specialised Counselling is a private practitioner with lived experience. They are fluent in NZSL and uses speech and hearing aids to communicate with hearing people.
Stand Tū Māia
Stand Tū Māia provides family therapy and a range of support for children and families who have been through difficult or traumatic experiences.
Survivor Experiences Service
The Survivor Experiences Service (SES) will listen to you and can help you request your care records.
What is SES?
SES is a place that helps survivors of past abuse. You can talk to SES about abuse you experienced or saw in places that care for people.
What is abuse?
Abuse can be:
- Physical – When someone kicks or hits you.
- Sexual – When someone touches your private parts, or kisses you when you don’t want them to. Or makes you have sex when you don’t want to.
- Emotional – When someone yells at you. Or says things that aren’t nice.
- Neglect – When someone doesn’t give you what you need. Or doesn’t look after you.
What will happen when you talk to them?
You can share the abuse that happened in a Private Session. If understanding questions or talking is tricky for you, SES have people to help.
SES can also help you request your records. The records can help you understand what happened to you in care. If it’s tricky for you to read these, SES can help you understand them.
What is being in care?
Being in care means you were in a religous place, in a place run by the government, or other care.
Wellbeing support
You can also talk to them about finding wellbeing support to help you feel better while you access SES. It might be:
- counselling
- dance therapy
- art therapy
- massage or mirimiri
- other healing support
Email: contact@survivorexperiences.govt.nz
Phone: 0800 456 090
Monday to Friday, between 8.30am to 4.30pm
Text 8328
Te Whare Ruruhau o Meri
Te Whare Ruruhau o Meri (Te Whare) is a kaupapa Māori social services provider. Located in Manukau and Kaitaia, we provide services to whānau on behalf of Te Hāhi Mihinare – The Māori Anglican Church.
Some of their services include:
- A healing korowai programme for wāhine Māori
- A healing tokotoko programme for tāne Māori
- Non-violence programmes for wāhine and tāne Māori
- Safety programmes for wāhine and tāne Māori.
Vaka Tautua
Vaka Tautua delivers community programmes and services for Pacific peoples, especially to older people, those living with disability, and people seeking support for their mental health.
Yellow Brick Road
Formerly known as Supporting Families NZ, Yellow Brick Road is a national organisation that provides support for whānau who have a loved one experiencing mental health challenges.